Quality and Customer Satisfaction have always been distinguishing strong points for Selcom S.r.l.
This is why the company has implemented and maintains a quality management system which fulfils the requirements of the following standard ISO 9001: 2000.
In accordance with our Quality System, it is our objective to:
- Ensure the clientele receive products and services that fully satisfy their needs and expectations in conformity with the current legislation;
- Ensure traceability of the raw materials used;
- Guarantee perfect traceabilty of the most significant production and control data for those products of higher impact on the quality of customers’ services and products;
- Guarantee punctual production, delivery and services, planning and controlling production, processes and services;
- To improve quality, setting up product tests and controls at every phase of production, implementing a service to prevent, or reduce, internal non-conformities in order to avoid Customer complaints;
- To increase Staff responsibility, to ensure that everybody is aware of the Company’s Quality Objectives.
- Ensure the clientele receive products and services that fully satisfy their needs and expectations in conformity with the current legislation;
- Ensure traceability of the raw materials used;
- Guarantee perfect traceabilty of the most significant production and control data for those products of higher impact on the quality of customers’ services and products;
- Guarantee punctual production, delivery and services, planning and controlling production, processes and services;
- To improve quality, setting up product tests and controls at every phase of production, implementing a service to prevent, or reduce, internal non-conformities in order to avoid Customer complaints;
- To increase Staff responsibility, to ensure that everybody is aware of the Company’s Quality Objectives.
